Privacy Policy — 6868vv

1. Introduction

This Privacy Policy (the "Policy") is issued by 6868vv (the "Platform", "we", "us", or "our") and applies to all personal data collected from individuals ("Users", "Players", or "you") who access or use the services available at 6868vv.cam, including the website, mobile platform, customer support channels, and any associated digital services.

6868vv is committed to protecting the privacy and personal data of all users, particularly those accessing the Platform from Malaysia. This Policy has been drafted in compliance with applicable data protection principles and reflects our genuine commitment to handling personal information responsibly, transparently, and securely.

By registering an account, depositing funds, or otherwise using the 6868vv Platform, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described herein. If you do not consent to the practices described in this Policy, please discontinue use of the Platform and contact us to arrange closure of your account.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which form part of your agreement with 6868vv.

2. Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "Personal Data" — Any information that relates to an identified or identifiable natural person, including name, identification number, contact details, financial data, IP address, and device identifiers.
• "Processing" — Any operation performed on personal data, including collection, storage, use, transmission, deletion, or any combination thereof.
• "Data Controller" — The entity that determines the purposes and means of processing personal data. For the purposes of this Policy, the Data Controller is 6868vv.
• "Data Processor" — A third party that processes personal data on behalf of the Data Controller, under contract and in accordance with the Data Controller's instructions.
• "Consent" — A freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data for a stated purpose.
• "KYC" — Know Your Customer — the identity and address verification process conducted to comply with anti-money laundering and responsible gambling obligations.
• "Cookies" — Small data files stored on a User's device by the Platform to enable certain functional and analytical capabilities.

3. Data Controller Details

6868vv acts as the Data Controller in respect of all personal data collected through the Platform. As Data Controller, 6868vv determines the purposes and means by which your personal data is processed and bears primary responsibility for ensuring that such processing is lawful, fair, and transparent.

For all privacy-related inquiries, data rights requests, or complaints, Users may contact the 6868vv Data Protection team directly:

• Email: [email protected] — please include "Privacy Request" in the subject line
• Live Chat: Available 24/7 on the 6868vv Platform — agents can escalate to the data protection team

Where 6868vv engages third-party service providers to process personal data on its behalf, such providers are appointed as Data Processors under written agreements that require them to process data only on 6868vv's instructions and to maintain appropriate security measures.

4. Personal Data We Collect

6868vv collects personal data across several categories depending on your interaction with the Platform. The following table sets out the categories of data collected, the source of collection, and the primary retention basis:

5. How We Use Your Personal Data

6868vv uses the personal data it collects for the following specific purposes. We do not use personal data for any purpose not listed here without first obtaining your explicit consent or updating this Policy.

• Account Administration: Creating and maintaining your account, processing login authentication, and managing account settings and preferences.
• Transaction Processing: Processing deposits via DuitNow, FPX, Maybank, CIMB, Touch 'n Go eWallet, Boost, GrabPay, Hong Leong Bank, and other supported payment methods; processing withdrawal requests to your nominated payment method.
• KYC & Identity Verification: Verifying your identity and age (21+ requirement) in compliance with responsible gambling obligations and anti-money laundering regulations.
• Customer Support: Responding to your inquiries, resolving disputes, and processing complaints submitted via live chat or email.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible Gambling Compliance: Monitoring betting patterns to identify problem gambling indicators, enforcing self-exclusion requests, and applying deposit and session limits as configured by the User.
• Platform Improvement: Analysing usage data and Technical Data in aggregate to improve platform performance, user experience, and feature development.
• Communications & Marketing: Sending account-related notifications (transactional emails, security alerts) and, where you have opted in, promotional communications about current offers and new features relevant to your account. You may opt out of marketing communications at any time.
• Legal Compliance: Retaining records to meet legal, regulatory, and audit obligations applicable to online gaming operators.

6. Legal Basis for Processing

6868vv processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you have agreed to — including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, responsible gambling requirements, and record-keeping mandates.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for optional marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw such consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Third Parties

6868vv does not sell, rent, or trade your personal data to third parties for marketing purposes. We share personal data with the following categories of third party only where strictly necessary to deliver our services or to meet legal obligations:

7.1 Payment Service Providers

To process deposits and withdrawals, 6868vv shares relevant financial and identity data with payment processors and e-wallet operators including but not limited to DuitNow, FPX, Maybank, CIMB Bank, Public Bank, Hong Leong Bank, Touch 'n Go eWallet, Boost, GrabPay, and cryptocurrency processing services. Such providers are bound by their own privacy obligations and applicable financial regulations.

7.2 KYC & Identity Verification Partners

To fulfil our identity verification obligations, 6868vv may share identification data (such as MyKad copies or passport images) with authorised third-party KYC verification service providers. These providers process data solely for verification purposes under strict contractual controls.

7.3 Regulatory & Law Enforcement Authorities

6868vv may be required by law, court order, or the direction of a competent regulatory authority to disclose certain personal data. In such cases, 6868vv will disclose only the minimum data required and will notify affected Users where legally permissible to do so.

7.4 Technology & Infrastructure Providers

Certain technical operations of the Platform, including cloud hosting, data storage, and cybersecurity monitoring, are delivered through third-party infrastructure providers operating under data processing agreements with 6868vv.

8. International Data Transfers

Due to the nature of online gaming operations, some of the third-party service providers engaged by 6868vv may process personal data in jurisdictions outside Malaysia. Where such transfers occur, 6868vv ensures that appropriate safeguards are in place to protect the transferred data to a standard at least equivalent to that applied within Malaysia.

Safeguards applied to international data transfers may include contractual clauses, data processing agreements with equivalent privacy obligations, or transfers to jurisdictions with recognised adequate levels of data protection.

If you would like further information about the specific safeguards applied to any international transfer of your personal data, please contact us at [email protected].

9. Data Retention

6868vv retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention principles apply:

• Active Account Data: Retained for the full duration of your account relationship with 6868vv.
• Post-Closure Retention: Following account closure, core identity and transaction records are retained for a minimum period required by applicable anti-money laundering and gaming regulations — typically five (5) years from the date of account closure.
• KYC Documents: Retained for the period of account activity plus the mandatory post-closure retention period, after which they are securely destroyed.
• Communications & Support Records: Retained for three (3) years from the date of the relevant interaction, unless required for ongoing dispute resolution.
• Marketing Data: Retained until you withdraw consent to marketing communications, after which it is removed from active marketing lists within 30 days.
• Technical & Log Data: Typically retained for 12 months from the date of collection, unless required for security investigations.

10. Security Measures

6868vv implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures in place include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 6868vv Platform is encrypted using industry-standard TLS protocols.
• Encrypted Data Storage: Personal data, payment details, and KYC documents stored on our servers are encrypted at rest.
• Access Controls: Access to personal data is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and monitored.
• Regular Security Audits: 6868vv engages independent security professionals to conduct periodic penetration testing and vulnerability assessments of the Platform.
• Incident Response: In the event of a data security incident that may affect your personal data, 6868vv will notify affected Users in a timely manner in accordance with applicable notification obligations.

While 6868vv takes all reasonable steps to protect your personal data, no digital transmission or storage system is completely immune from risk. You are also responsible for keeping your account credentials secure and should report any suspected unauthorised access to [email protected] immediately.

11. Cookies & Tracking Technologies

6868vv uses cookies and similar tracking technologies to enable certain Platform functions and to collect Technical Data about how Users interact with our services. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function correctly. These include session authentication cookies and security tokens. They cannot be disabled without preventing use of the Platform.
• Functional Cookies: Remember your preferences such as language settings, preferred payment methods, and display preferences to provide a more personalised experience.
• Analytical Cookies: Collect aggregate, anonymised data about how Users navigate the Platform, which pages they visit, and how long they spend on each section. This data informs Platform improvements and does not identify individual Users.
• Marketing Cookies: Used only where you have provided explicit consent to receive targeted promotional communications. These cookies help us deliver relevant offers to you. You may withdraw consent to marketing cookies at any time through your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect Platform functionality. For more information on how to control cookies in your specific browser, please consult your browser's help documentation.

12. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 6868vv. To exercise any of these rights, please contact us at [email protected] with "Privacy Request" in the subject line.

6868vv will respond to all valid data rights requests within 30 calendar days of receipt. If a request is complex or numerous, we may extend this period by an additional 30 days with notification. Where we are unable to fulfil a request, we will explain the legal basis for our decision.

13. Minors & Age Verification

The 6868vv Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect or process personal data from minors. As part of our registration and KYC process, we verify that all Account holders meet the minimum age requirement.

If we become aware that personal data has been collected from an individual under the age of 21 without appropriate consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor may have registered on the Platform, please notify us immediately at [email protected].

Parents and guardians who are concerned about underage gambling are encouraged to use parental control software and to discuss responsible online behaviour with young people in their care. Further resources are available on our Responsible Gambling page.

14. Policy Amendments

6868vv reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or business operations. Where changes are material, we will notify registered Users by email or via a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this Policy indicates when the current version was last updated. We encourage you to review this page periodically. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.

The current version of this Privacy Policy is always available at 6868vv.cam/privacy-policy.

15. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 6868vv handles your personal data, please contact us through any of the following channels:

• Email: [email protected] — include "Privacy Request" or "Data Rights" in the subject line for fastest routing to our data protection team
• Live Chat: Available 24 hours a day, 7 days a week via the 6868vv Platform — agents can create a formal privacy ticket on your behalf

If you are not satisfied with our response to a privacy complaint, you may have the right to lodge a formal complaint with the relevant data protection authority in your jurisdiction. In Malaysia, relevant oversight may fall under the purview of the Personal Data Protection Act 2010 (PDPA). We will always endeavour to resolve privacy concerns directly and fairly before any formal escalation is needed.